Profile: Desert Fleet-Serv, Inc.

OUR HISTORY

Desert Fleet-Serv™ opened its doors on April 1, 1995 . The business started with the purchase of a dealership from Atlanta-based, Lube America. This purchase included the rights to Maricopa County for a "mobile oil change business".

Soon after the first rounds of oil changes, our customers approached us to do minor repairs. We expanded our services to include both oil changes and repairs and began to focus primarily on medium and large trucks and trailers. Many of these customers are still with us today.

Under solid leadership from Tom and Kim Cooper, Desert Fleet-Serv™ has grown to new levels of professionalism and service.


MISSION

"We keep our customers in business by keeping their trucks running.™" We are a mobile fleet maintenance company. Our services include custom preventative maintenance programs, minor and major repairs, fleet management and emergency road service for trucks, trailers and equipment. We perform these services on-site at the customer's convenience, thus minimizing downtime.


VISION

• Astound our customers with the quality of our work
• Become a benchmark company for customer service
• Consistently turn customers into "Raving Fans" and keep them for life
• Be acknowledged as the best company to work for in the Southwest
  

BUSINESS PHILOSOPHY

To conduct our business in a fair and honest manner and to treat all of our customers, employees and vendors with respect and dignity.


Associations and Awards

Certified Woman-Owned Business by the City of Phoenix 2001 Finalist Small Business of the Year 2002 Winner Small Business of the Year 2001-2002 Junior Achievement Volunteer of the Year Graduate - APS AAAME Business Academy Mentor - APS AAAME Business Academy Greater Phoenix Chamber of Commerce Small Business Leadership Council Arizona Small Business Association Women Presidents' Organization TEC International Better Business Bureau Blue Seal of Excellence Designation from National Institute for Automotive Service Excellence (ASE)

TESTIMONIALS

"I am very happy with Desert Fleet-Serv™ as they have done a great job in taking care of my fleet of trucks. I have a limited amount of equipment and their fast response and quality work helps me eliminate down time or renting any additional equipment."

William Yeo
Delivery Supervisor
Xpedx

"From the moment I pick up the phone and call with a problem, to the day of the invoice in the mail, I expect 100%! With Desert Fleet-Serv™ I get 110% from the highly qualified personnel in the office, dispatch and of course, the highly skilled technicians behind the wrench.
I wish there were two businesses like Desert Fleet-Serv™, but thank God there's at least one!"

Marvin Teerink
Fleet Manager
ABC Supply Co., Inc.

CONTACT