Profile: CDW Corporation

CDW is a leading provider of technology solutions for business, government and

education. Ranked No. 34 on Forbes’ list of America’s Largest Private Companies, CDW

features dedicated account managers who help customers choose the right technology

products and services to meet their needs. The company’s technology specialists offer

expertise in designing customized solutions, while its advanced technology engineers

can assist customers with the implementation and long-term management of those

solutions. Areas of focus include notebooks, desktops, printers, servers and storage,

unified communications, security, wireless, power and cooling, networking, software

CDW was founded in 1984 and as of March 31, 2009 employed approximately 6,400

coworkers. In 2008, the company generated sales of $8.1 billion. Intently focused on

responding to customers’ technology needs with a sense of urgency, CDW enables

customers to avoid downtime and meet project deadlines by delivering the right

CDW’s direct model offers one-on-one relationships with knowledgeable account

managers, working in partnership with customers to find technology solutions tailored

specifically to their needs. To ensure accurate, rapid service, CDW account managers

complete CDW’s College of Sales, a program within the award-winning CDW University

• An initial seven weeks in one of the industry’s most comprehensive sales and product training programs
• Weekly continuing education on new product and industry information

Combining personalized account manager interaction with industry-leading distribution

and shipping capabilities, CDW provides fast, accurate answers and ships quickly from

one of the industry’s largest in-stock inventories. CDW’s 513,000-square-foot Western

Distribution Center in North Las Vegas, Nev., predominantly serves customers in the

Western United States and complements the 450,000-square-foot distribution center in

Vernon Hills, Ill. Together these facilities carry thousands of products ready for shipping

and enhance CDW’s capability to configure products to customer specifications.

CDW customers have access to online technical support, including a searchable

database of frequently asked questions and direct links to manufacturers’ tech support

Web sites. At the same time, certified technicians provide 24 x 7 telephone support and

complete custom installations and repairs in the company’s configuration center. The

full-time technical staff includes Cisco Certified Network Associates (CCNA), Sun Solaris

Certified Network Administrators (SCNA), Certified Novell NetWare Engineers (CNE),

Microsoft Certified System Engineers (MCSE) and many more.