American Express Customer Service Center

Job: Financial Crimes Investigative Analyst/SAR Writer

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Jobing Description

The Financial Crimes Reporting Unit (FCRU) analyzes potentially suspicious financial activity and, when appropriate, files Suspicious Activity Reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), part of the U.S. Department of the Treasury.

The FCRU performs a critical role in ensuring that American Express complies with the Bank Secrecy and USA PATRIOT Acts and provides law enforcement with key information for the investigation and prosecution of money laundering, terrorist financing, credit card fraud, identity theft, and other criminal activity. Each member of the FCRU is responsible for conducting thorough analysis of potentially suspicious conduct and writing clear, concise reports regarding such activity.

A successful analyst on the FCRU team will:

  • Conduct a meticulous analysis of each instance of potentially suspicious financial activity, using both internal databases and external investigative tools;
  • Produce a well-written report detailing and analyzing the potentially suspicious activity for review by a supervisor and, when appropriate, filing with FinCEN.

    EOE statement American Express is an Equal Opportunity Employer.

    Skills / Requirements

    Ideal candidates will exhibit investigative, research intensive, and/or heavy writing experience while meeting one or more of the following qualifications:

  • A minimum of two years of experience in audit, investigations or in the broader financial industry;
  • A minimum of two years of experience in the legal field without a juris doctorate;
  • A minimum of two years of experience in Bank Secrecy Act (BSA)/Anti-Money Laundering (AML) compliance, law enforcement, and/or the credit card industry;
  • A minimum of one year of experience in a relevant field and a bachelor"s degree, master's; or
  • A juris doctorate degree.



  • Each candidate should bring to the position:

  • Solid analytical background.
  • Proven investigative skills, having synthesized large amounts of financial, criminal, or other data from numerous sources such as LexisNexis, internal databases, etc.
  • Effective written communication skills demonstrated by substantial SAR, police and/or audit reports, legal memos, or other extensive narrative/report writing experience.
  • Strong computer skills, including proficiency in Excel, Word, and LexisNexis; the ability to quickly learn other software applications, such as research/investigative tools and a case management system.
  • Experience in drafting SARs is preferred, but not required.


  • This position is located in Phoenix, Arizona and relocation is not provided.

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