Job: PROFESSIONAL TELEPHONE ON CALL SUPPORT POSITION, WORK FROM HOME

TELEPHONE ON CALL SUPPORT POSITION, WORK FROM HOME.

We are a healthcare company that has our telephone answered 24hrs a day by a live person.
We are looking for an after hours telephone support person to start with a few shifts during the
week (these are evening) and weekends. Our on call hours are Monday 5pm - Friday at 8am
and weekends from Friday 5pm - Monday at 8am. Most calls don't come in after 11pm and
before 6pm, but may. An example of a weekday shift would be Monday from 5pm-Tuesday at
8am.

The telephone on call person is responsible for the following:
* answering the telephone
* answering questions from clients and employees
* assisting with new intakes
* If needed, restaff cases
* Make adjustments and notes in system
* Adhere to policy and procedures
* Health Care, Caregiving, or Home Health background a plus

The following skill sets are required:
* Professional telephone etiquette
* Ability to answer the telephone anytime it may ring
* Computer Literate
* Ability to learn, take direction, and use appropriate 'thinking' skills
* Strong common sense
* 100% reliable and dependable
* Pass background check

We receive approx 6-8 inbound calls during the week and approx 15-20 calls during the
weekend (each Sat and Sun), but more or less may come.

We provide training and issue a company cell phone. If you are a very active person on call
may not be the position you are looking for as you never know when someone may call. If you
are sincere, wanting to make a difference than apply.

Pays $20 per shift, each shift is considered an evening. Weekends pay $30 per shift. If full
time it would pay over $7300 per year.