Job: Multiple Dispatch Positions

Discover a new door to your future and apply to this great opportunity to work for a well known company that services in four major lines of business: insurance, travel, membership, and auto services. Kelly Services is currently recruiting for multiple Dispatch positions located in Glendale, Arizona.

Dispatch Job Duties:
Enter service call data into the system and ensure payments are accurate. Determine and assign appropriate equipment needed based on code and details of situation. Dispatch service vehicles from ERS service providers via radio, telephone, fax, automatic vehicle locator, and digital systems. Respond to and research member calls regarding service delays and issues and provide solutions. Reassign service calls to alternate service providers.

We are looking for people who are able to multitask effectively in a working environment and who are available to work in a call center which business hours are 24/7.

• High School Diploma or GED
• 1 to 2 years experience in Call Center environment
• Great computers skills
• Ability to type minimum of 35 words per minute
• Must be able to work day, nights, weekends, and holidays
• Strong communication and interpersonal skills
• Dispatching experience is preferred