Job: Litigation Support Project Manager

Encore Discovery Solutions (Encore) is a global leader in providing high quality digital and paper discovery solutions to Fortune 500 corporations and AmLaw 200 law firms. Ranked by Socha-Gelbmann, an independent legal industry survey, among the nation’s top five electronic data discovery service providers in 2007 and 2008, our focus on quality and client service is second to none. Moreover, Encore is an industry leader in hosting data for some of the largest litigation in the world, and currently hosts over 180 TB of client data in over 3800 active databases; more than any other service provider in our industry.

RESPONSIBILITIES:
Overall responsibility for all aspects of project management on one or more small to large scale complex litigation support projects. Specific responsibilities include the following:
•
Ensure the project critical success factors and requirements are properly documented and managed throughout project duration
• Create a strategy for successful implementation
• Establish and update project plans as required
• Hold primary responsibility for project quality of work, schedule adherence and customer satisfaction
• Coordinate with operations to ensure on time delivery meeting quality standards
• Serve as the primary point of contact with the client and ensuring timely and sufficient communication with the client and with operations
• Prepare or approve documentation needed for project support, including design specifications, manuals, invoices and reports
• Ensure sufficient and proper resources are defined in a timely manner and assigned as needed to meet required delivery schedules
• Coordinate with operations and other managers to allow maximum efficiency of project support across the organization
• Manage all deviations from plan
• Prepare project status reports and activity recaps on a regular basis
• Escalate decisions or issues to management and project sponsors as required
• Manage efforts to track project work and integrate billing information into invoicing process.
• Monitor compliance with requirements to ensure consistent approach and high quality results.
• Close all project documentation and archive all appropriate records at the end of each project

Candidate must be a professional, experienced project manager, with demonstrated success in managing large, complex projects in a litigation environment. Specific requirements include the following:

• Minimum 4 years of progressively challenging project management experience.
• Excellent project management skills, including experience in the development of management reports, processes and systems that produce predictable results on large complex projects.
• Effective communications skills with both internal staff and clients. Capability to perform project revenue forecasting, cost control and profitability analysis.
• Excellent knowledge of litigation support arena, including services such as scanning, coding, blowback, electronic discovery, repositories, etc.
• Working knowledge of litigation technology, including key applications and tools (e.g. scan software, OCR software, litigation support databases, etc.)
• Ability to multitask under tight deadlines