Arizona's Children Association
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CPQI Manager for Child Welfare
at Arizona's Children Association
We are seeking a highly motivated individual with a desire to develop and grow their career as a Compliance, Performance & Quality Improvement (CPQI) Manager for Child Welfare at Arizona's Children Association (AzCA). As a CPQI Manager for Child Welfare, you will provide support to assigned program staff for all DCS and grant contracted services and will be involved in licensing, accreditation, performance and quality improvement (PQI), case review activities, corporate compliance and contract deliverables. As the CPQI Manager for Child Welfare you will also serve as a Confidential Intermediary (CI) and will be required to obtain and maintain your CI certification. This position is supervisory and will oversee the Resource Home Licensing Investigator.
Founded in 1912, Arizona’s Children Association is one of the oldest and largest statewide comprehensive child welfare and behavioral health not-for-profit agencies in Arizona. Located in all 15 Arizona counties, we provide a variety of programs and services to meet the needs of more than 40,000 children, youth and families each year. When working with AzCA, you’ll be surrounded by highly talented and dedicated individuals who are committed to our mission of protecting children, empowering youth, and strengthening families.
At Arizona's Children Association, our employees are our most valuable asset; and as such we offer a wide range of benefits to aid your health and wellness including:
* Medical, Dental, and Vision plans
* Employee Assistance Program
* Flexible Schedule
* Generous paid time off, paid sick leave, and 8 paid holidays
* 403B Retirement Savings Plan
* Tuition Reimbursement and Discounts
Find your passion. Join our Team!
* Assists in the development and implementation of applicable policies and procedures in keeping with federal and state laws, regulations and accreditation standards.
* Facilities the development of programmatic implementation plans in alignment with implementation science principles and practices.
* Coordinates case review processes for assigned programs and/or regions in keeping with federal and state regulations and accreditation standards. Prepares reports of findings and makes recommendation for needed improvements to assist in identifying training and CPQI opportunities.
* Provides assistance to assigned Child Welfare program staff and directors in the DCS licensing and renewal process; prepares and implements Corrective Action Plans (CAP).
* Acts as an agency liaison with state licensing personnel.
* Reviews accreditation standards and ensures that appropriate programmatic staff are aware of any changes to the standards, providing technical assistance and support as needed.
* Prepares routine programmatic compliance reports as assigned and ad hoc reports as requested by the Chief Compliance and Quality Officer.
* Monitors and tracks grievances and complaints for applicable child welfare programs.
* Serves as a member of the Performance and Quality Improvement committee and the Administrative Leadership Team.
* Assists program leadership in the development and implementation of performance improvement activities or Corrective Action Plans, tracks their progress and provides updates to the Chief Compliance and Quality Officer.
* Helps assure compliance with specific Child Welfare contract deliverables and represents the agency at external meetings as assigned.
* Provides orientation and technical assistance to assigned Child Welfare staff and directors regarding CPQI activities that are program specific.
* Ensures the Program Director in assigned area(s) is informed of any issues relative to licensing, accreditation, CPQI, case reviews, corporate compliance, contract deliverables, client records, form development and related staffings.
* Provides supervision to the Resource Family Investigator and continuous project development for all components of the licensing investigation processes.
* Provides Confidential Intermediary services to eligible clients and provides date and information to the Chief Compliance and Quality Officer as required.
* Must be able to safely and effectively monitor consumer activities, with or without a reasonable accommodation
* Performs other duties as assigned by the Chief Compliance and Quality Officer which are consistent with the general responsibilities of the position.
* Bachelor’s Degree in social services or related field required; Master’s Degree in Social Work, Business, or related field from accredited college or university preferred.
* Minimum of 5 years’ experience in the child welfare field.
* 1 -2 years’ experience working in child welfare and behavioral health settings and quality assurance, licensing and accreditation compliance.
* Previous supervisory experience preferred.
* Must be 21 years of age (licensing requirement).
* Possess a valid Arizona driver’s license and be insurable under the agency’s automobile policy.
* Must be able to provide own transportation to and from clients’ homes and/or other relevant organizations/agencies.
* Must be able to provide DPS fingerprint clearance.
* Must be able to obtain and maintain certification as a Confidential Intermediary.
* Must be able to meet training and agency compliance requirements for the position.
* An individual may qualify for this position if the individual is able to "perform safely" the essential functions of the position with or without reasonable accommodations.
AzCA is an EEO/Veterans/Disabled/LGBTQ employer