PSA Behavioral Health Agency

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Bilingual Counselor

at PSA Behavioral Health Agency

Posted: 3/4/2019
Job Reference #: 965983

Job Description

At our core, we are a resiliency-building company. Join our team and be a part of our purpose, to unleash our employees and participants to create a resilient world, one person at a time. We don’t just say this - it truly is at the forefront of everything we do. We can’t possibly make such an impact on the world without inspired and resilient teams.

We offer competitive pay and benefits including:

  • Medical, dental, vision insurance options for you and your family, as well as insurance for your beloved pets
  • Generous time off benefits (13 holidays, paid birthday, PTO and Reserved Sick Leave)
  • Retirement (403b) contributions
  • Learning + development opportunities
  • Health Promotion 

Job Summary

Provide individual, group and family counseling and participate in the coordination of behavioral health services for youth and families enrolled in the Youth Health and Wellness Center.

Essential Functions

Conduct individual and family treatment sessions, as appropriate to consumer treatment plans.
Plan, organize and conduct therapy, social, recreation and/or support groups as assigned by supervisors.
Provide emergency face to face counseling and/or crisis intervention as needed to avert or in response to consumer relapse.

  • Applies best practice standards and outcome measurements as related to clinical practices 
  • Ensure the delivery of culturally competent behavioral health and social services consistent with the

  • Agency's mission, goals, licensure rules, accreditation standards, and best practices. 
  • Conduct and document individual initial and ongoing assessments.
  • Develop individualized treatment plans in coordination with consumers' clinical teams and individual service plans.
  • Participate in quality assurance and utilization review including admission, service continuation, transition planning, and discharge reviews.
  • Ensure that participant records, treatment statistics, and other documentation are maintained according to established standards to include the approval of Treatment Plans and Assessments.
  • Develop and maintain effective working relationships with community agencies, case managers and clinical teams.
  • Participate in CFT’s and individual service planning sessions with case managers, treatment staff, family members and others to identify and meet consumer treatment needs.
  • Assist participants/families in identifying and pursuing realistic treatment goals.
  • Identify the types and amounts of support consumers require to remain independent.
  • Maintain information on community resources for consumer assistance and support.
  • Provide education, assistance and support to family members and others involved with the consumer to enhance awareness of mental and emotional illness and to increase their ability to contribute to the rehabilitation process.
  • Maintain consumer records, treatment statistics and other documentation according to agency standards.
  • Participate in oversight of the health, safety and welfare of consumers in the treatment programs.
  • Provide back up to other outpatient staff as needed and/or as assigned.
  • Maintain Arizona State Certification and provide current copy of certification to PSA HR Coordinator.
  • Other duties as assigned

Qualification Requirements

  • Current Arizona State License in Social Work, Counseling, Marriage and Family, and/or Substance Abuse.
  • Master’s Degree in Social Work, Counseling, Psychology or a related human service field.
  • Two years' supervised counseling experience with the youth population in a mental health center setting.  Supervision must be documented and provided in advance of hire.
  • Relevant experience requirements may be decreased if the incumbent holds a Bachelor’s degree in Social Work, Counseling, Psychology or a related human service field.
  • Bilingual preferred but not required.
  • Current and valid certification in first aid and cardiopulmonary resuscitation and valid driver’s license.

Knowledge of:

  • Behavioral health assessment and rehabilitation.
  • Principles and methods of psychosocial rehabilitation.
  • Special needs and characteristics of the youth participant population.
  • Counseling principles and methods.
  • Methods used to prevent violent behavior or behavior harmful to the youth participant or others.
  • How to provide behavior management in crisis situations.
  • Indications, common side effects, reactions and interactions of medications commonly
  • used by the youth participant population.
  • Where to access resources for assistance.
  • How to document consumer activities and progress according to accepted professional and agency standards.


  • Excellent interpersonal and communication skills.
  • Group process and group facilitation.
  • Provision of recreational and social activities, life skills training and/or milieu activities.
  • Ability to develop and implement treatment plans within the framework of a clinical team.
  • Able to develop groups that will address skill deficits through specific content and focus.
  • Can promote youth participant responsibility, mastery and to recognize symptom exacerbation.
  • Creative, energetic, flexible and to serve as a healthy role model for youth participants.
  • Ability to provide behavior management and activity supervision Physical Requirements 


Must be able to push and pull file cabinet/desk drawers open and closed daily

Body Positions/Movements:

Must be able to retrieve items/supplies on overhead shelves and bend/stoop to reach files, supplies and items located in bottom cabinets.  Occasionally drives to and from consumers’ homes.

Hand Use/Sense:

Manual dexterity sufficient to use calculator, telephone, keyboard and various office machines on a daily basis and be able to write.  Must be able to communicate both in person and on the telephone, enter information on the computer and read various instructions.  Be able to read numbers, reports, and computer terminals.   

Mental Requirements

Must be able to analyze many variables and choose the most effective course of action.  Personal maturity is an important attribute.  Must be able to resolve problems, handle conflict and make effective decisions under pressure. Ability to give, receive, and analyze information, prepare written materials, and articulate goals and action plans.  Ability to do simple math calculations, input data into the computer, and analyze data as requested.

 Equipment to Be Used

Must be able to operate computer and other office machines such as fax, calculator, telephone, copy machine, and so on.

Working Conditions

Usually works in a typical office setting. Some time is spent at consumers’ homes in providing in-home counseling.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!