CVS Health

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Accounts Receivable Specialist - Credits

at CVS Health

Posted: 3/16/2020
Job Reference #: 1113382BR

Job Description

Job Description
CVS Health has an exciting opportunity for you to join
a growing team at our brand new Phoenix facility as
an Accounts Receivable Specialist! You will sit on a
dynamic team that supports our Infusion Services
patients. This role is in an ever changing, energizing
environment that provides you with the opportunity
for learning new skills and continuing to grow your
In this role, you will support our Accounts Receivable
(A/R) Department with various A/R functions for
Specialty Infusion. You will handle the completion of
Patient Financial Services (PFS) tasks, including
patient and payer follow up as needed. The PFS
tasks you will complete include billing and/or accounts receivable follow-up while maintaining
quality and productivity requirements. You will build
and submit accurate and timely claims to payers, as
well as research and analyze unpaid claims. You will
be assisting in the resolution of denials, partial
payments, and payment variances.
In the Accounts Receivable role you will:
- Maintain and release all-ship-verified claims for all
third party claim accounts within established time
frame as assigned
- Resolve errors and make claim edits assigned in
work queues
- Follow work list prioritization of accounts for
resolving accounts and/or submitting claims
- Contact payers and patients when necessary for
PFS processes
- Request relevant information from appropriate
Revenue Cycle and clinical departments as required
through the course of the PFS processes
- Make necessary adjustments to patient
demographic, insurance, and account balance
- Complete A/R adjustments and request other
adjustments where permitted and appropriate
- Adhere to all regulatory compliance areas, policies
and procedures (including HIPAA and PCI
compliance requirements), and "leading practices"
This position with CVS Health offers a competitive
salary, generous benefits package, as well as the
following perks:
- Flexible work schedule- choose the time that you
work your 8-hour day. You can start between 7:00am
and 9:30am so long as your 8-hour day ends by
Potential for growth opportunities within the first
- Retail store discounts
- Comprehensive 6-week training program
- Onsite cafeteria
- Free onsite yoga classes
- Free parking at the facility
- Bus subsidy

Required Qualifications
- Minimum of 18 months of experience in Healthcare
performing healthcare reimbursement or medical
insurance billing or CVS externship experience within the Billing, Collections and/or Customer Service Departments at the Phoenix Shared Services Finance Center.

- 1+ years working with Microsoft Office, specifically
Excel, Outlook and Word

Preferred Qualifications
- Experience with credit collections preferred
- Experience with Infusion healthcare preferred

Verifiable High School diploma or GED is required.

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services providing infusion therapies and services to over 20,000 patients each month.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!