MUFG Americas

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Electronic Banking Rep. I - Specialist

at MUFG Americas

Posted: 3/15/2019
Job Status: Full Time
Job Reference #: 10026711-WD
Keywords: electronic

Job Description

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG) the world's 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we're 13,000 strong, working together to positively impact every customer, organization, and community we serve. We achieve this by delivering on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other. This is all part of our inclusive, high-performing culture supported by Total Rewards that include our cash balance pension plan. Join a team that's working to fulfill its vision to be the world's most trusted financial group.

Job Summary:
May perform basic customer service and operational functions after a limited

amount of training.
Will require assistance with more complex issues.
Will meet all minimum production goals and quality standards.
Will need close supervision and specific instruction.
Basic analytical skills required.

Major Responsibilities:
Responsible for the accurate and timely processing of ACH Direct Deposit,

Prearranged Payment files, Federal Recurring files and Corporate Tax

Provide accurate response to basic ACH, and EDI inquiries from Corporate

and Consumer Clients, Department Users, and Financial Institutions.
Responsible for a high level of incoming/outgoing customer service calls

to/and from Corporate, Individual and Department User clients.
Obtain necessary regulatory certifications, as mandated by Bank policy,

including but not limited to BSA/AML, Privacy, and Elder Abuse Certifications.
Research and resolve Federal Recurring Reclamations.
Work with Federal Agencies as required.
Research and resolve ACH, and EDI exception items such as rejects, returns,

deletes/reversal, suspends and rejected File Processing.
Research and resolve Regulation E Claims, PTT Returns, Unresolved

Returns, XCP Exception processing and resolve basic Risk Limit Exceptions.
Process all incoming and outgoing electronic data transmissions for ACH and

EDI systems.
Validate and balance receiving and origination files for all ACH/ EFT items.
Window Balancing
Complete and process general ledger request within established timeframes.
Perform other duties assigned.

Typically requires a high school diploma or GED and 1 - 2 years of technical


Can research basic issues related to transactions and systems.

Possess ability to recognize cases that require escalation to management

and/or filing of a Questionable Activity Report.

Decision making and problem solving is moderate.

Good analytical skills required.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!