Robert Half

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Customer Service Representative

at Robert Half

Pay: $16 to $19/hour
$16.00 - $19.00 / Hourly
Posted: 1/14/2020
Job Status: Contract/Temporary
Job Reference #: 00216-0011113390
Keywords:

Job Description

Description

Organization Seeks Customer Service Representative!



OfficeTeam is looking for a Customer Service Representative with a distinct skill set to expand their career. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Tempe, Arizona region and is a short-term temporary-to-full-time employment opportunity.

Your responsibilities in this role

- May support business development and client referral goals by actively cross-selling and referring customers

- Give exceptional customer service in a timely fashion

- Manage the fielding and sending of important written business correspondence

- Manage and place incoming telephone calls

Requirements

- Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- Data entry experience

- Call Center Customer Service experience desired

- High Volume Call Center experience

- Supportive, positive attitude with a detail oriented demeanour applied to all tasks

- Microsoft Office knowledge required

- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Demonstrated talents in communicating and interacting with clients/customers, both internal and external

- Strong customer service and office administrative skills

- Proficient with diversified computer software and systems

- Strong communication skills, both verbally and in writing

- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred



We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!