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NVSC Surgery Scheduler
at Sovereign Healthcare
Position Summary: Responsible for scheduling patient procedures in an efficient and timely manner. Schedules patients in computer system in accordance with the office guidelines. Cancels/reschedules procedure according to physician schedule changes and notifies appropriate clinic personnel. Handles new patient referrals, gathers necessary information, assigns patient account number and schedules procedure. Handles incoming phone calls from physician offices needing to schedule or reschedule patient procedures. Documents no shows on patient accounts for missed procedures.
Qualifications/Specifications: Education: High school graduate or equivalent required. 1-3 years’ experience in scheduling, preferably in a medical office or outpatient setting.
Professional Experience: Prior scheduling and registration experience required. Medical terminology and typing skills required. Must be literate and competent in the use of a computer, and any scheduling programs. Knowledge of managed care insurance, third party payers, Medicare/Medicaid, precertification/preauthorization/referrals required. Ability to prioritize work and work well with others is required. Excellent written and verbal communication skills required. Must have experience with CPT/ICD-10 coding and medical necessity criteria.