Terros Health

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Mobile Crisis Lead - Phoenix

at Terros Health

Posted: 8/9/2019
Job Reference #: 3679
Keywords: medical

Job Description

  • Job LocationsUS-AZ-Phoenix
    Job ID
    # of Openings
    Behavioral Health/Social Work
    Crisis Mobile
    Weekly Hours
  • Overview

    Terros Health is pleased to share an exciting and challenging opportunity for a Mobile Crisis Lead Specialist - Licensed, working at our Thomas Rd. location. Terros Health’s Crisis team provide behavioral health, prevention, education and crisis stabilization services. They serve children, adolescents, adults, senior adults and families as well as schools, neighborhoods, organizations and businesses by providing phone, walk-in and in-home crisis counseling to clients to facilitate immediate stabilization of emotions and behavior. The individual will need to be professional, friendly, a self-starter, organized, and compassionate.

    Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

    If you are interested in working for one of the State's Leading Healthcare Organizations that promotes Integrity, Compassion, and Empowerment, we encourage you to apply!


    This position requires an associate or independent level behavioral health license issued by the Arizona BBHEs. This position will have two purposes: mobile crisis specialist and peer mentor. This position will:

    • Use Crisis Theory to provide crisis counseling to clients in order to facilitate immediate stabilization of emotions and behavior.
    • Focus of care will be with the seriously mentally ill, children/ adolescents and family interventions. Will be able to assess and stabilize different ages and stages of development/lifespan (children, adolescents, adults, and senior adults) and different cultural backgrounds and experiences.
    • Focus of care will be with the seriously mentally ill, and includes assessment and disposition the following presenting issues:

      1. Suicidal / Homicidal thoughts and behavior
      2. Alcohol and Drug substance use and abuse issues including need for medical detoxification
      3. Psychotic and/or delusional thinking
      4. Victims of domestic violence or other trauma
      5. Grief and group debriefing
      6. Develop short-term crisis management / safety plans with clients/or families when appropriate including having the knowledge/understanding of the involuntary petition process.
      7. Educate self and staff in appropriate community referrals and supportive services. Utilize coordination linkages with needed services.
      8. Make appropriate referrals to other agencies and/ or long-term counseling when appropriate
      9. Maintain client records and complete required documentation in an accurate and timely manner. Show ability to express self orally and in writing and is responsible for clinical review for all signed charts.
      10. Provide supervision related to crisis theory monthly for BHT’s (partner or in group) and assist teams in reading dispatch information and providing guidance on a plan of action.
      11. Peer Experiences: Utilize personal experiences during crisis intervention and debrief with clinical manager.


      Mobile Crisis work experience is preferred

      • Must be 21 years of age or older.
      • Must possess an associate or independent license - LAC, LPC, LAMFT, LMFT, LASAC, LISAC, LMSW, LCSW- in accordance with the Arizona Board of Behavioral Health guidelines.
      • Preference will be given to applicants with previous crisis counseling experience.
      • Must be able to work well and tactfully with individuals and groups.
      • Must have or obtain a valid Arizona Driver License, have a minimum of 3 years driving experience. Must meet requirements of Terros driving policy.
      • Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment.
      • Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
        • Work 10 consecutive hours or longer if clinical or administrative needs arise.
        • Carry equipment to the team vehicle (approximately 35 lbs.) and during intervention.
        • Ability to use computer equipment in office and in moving vehicle while partner drives.
        • Communicate in person, on phone, and via two way radio.
        • Operate a vehicle safely at various times of day/night depending upon hours worked.
        • Work in an emotionally and physically stressful situation

      May be required at any given time:

      • Tolerate conducting intervention outside in unfavorable conditions (i.e. summer heat, rain, and in wind/dust)
      • Be able to walk up and down multiple flights of stairs
      • Ability to bend at the knees
      • Tolerate conditions in client residences to include smoke, pets (to include rats, snakes, cats, dogs, etc.), smells (i.e. feces, rot, etc.), etc.
      • Be able to quickly escape a dangerous situation regardless of the environment
      • Work overtime and/or past scheduled 10 hour shift as long as required by situation
      • Walking, standing, and/or sitting for extended periods of time
      • Varying times to eat and take breaks
      • Be able to assist in supporting 100 lbs
      • Must have the ability to perform first aid, and cardiopulmonary resuscitation as necessary and appropriate.

      Application Instructions

      Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!